Chapter 11 of 12
Chapter 11: Good Manners & Sharing
Magic Words: Please, Thank You, Sorry, Caring for Elders | CBSE Session 2026–27
Core Pedagogical Competencies & Concepts
- Golden Magic Words: Please, Thank You, Sorry, Excuse Me
- Politeness and Respect in Speech
- Sharing Toys, Food, and Books
- Empathy towards Special Needs and the Elderly
All Textbook Exercises & In-Text Tasks (15 Questions)
100% Complete Ingestion
Q1
Think and Tell
What are 'Good Manners'? Why are good manners important in life?
[2 Marks]
✅ Step-by-Step Solution & Working
Good manners are polite, respectful, and considerate behaviors towards others. They are important because they make everyone around us feel respected, happy, and help us make good friends.
CBSE Step-by-Step Marking Scheme
Definition of good manners
1
Respect, happiness, and friendship
1
Q2
Golden Magic Words
Name the four golden magic words and explain when to use each.
[4 Marks]
✅ Step-by-Step Solution & Working
1. 'Please': When requesting something or asking for help.
2. 'Thank you': When receiving a gift, compliment, or help.
3. 'Sorry': When making a mistake or hurting someone.
4. 'Excuse me': When interrupting a conversation or passing someone.
CBSE Step-by-Step Marking Scheme
1 mark per golden word with correct usage
4
Q3
Classroom Etiquette
Mention three good manners to follow in the school classroom.
[3 Marks]
✅ Step-by-Step Solution & Working
1. Raise your hand before speaking or answering a question.
2. Listen attentively when the teacher or a classmate is speaking.
3. Keep the classroom clean and throw pencil shavings into the dustbin.
CBSE Step-by-Step Marking Scheme
Raise hand
1
Listen attentively
1
Dustbin use / cleanliness
1
Q4
Sharing is Caring
Why is sharing important among friends and siblings?
[2 Marks]
✅ Step-by-Step Solution & Working
Sharing shows that we care for others' feelings. It prevents selfishness, brings joy to both the giver and receiver, and strengthens friendship.
CBSE Step-by-Step Marking Scheme
Shows empathy and care
1
Brings joy and strengthens friendship
1
Q5
Table Manners
State two good table manners while eating meals with others.
[2 Marks]
✅ Step-by-Step Solution & Working
1. Wait until everyone is seated before starting to eat.
2. Chew quietly with your mouth closed and do not make slurping sounds.
CBSE Step-by-Step Marking Scheme
Waiting for everyone
1
Chewing with mouth closed
1
Q6
Respect for Elders
How can you show respect to elderly people at home or in public transport?
[2 Marks]
✅ Step-by-Step Solution & Working
We can touch their feet or greet them with 'Namaste', speak to them gently, help them carry heavy bags, and offer them our seat in a crowded bus or metro.
CBSE Step-by-Step Marking Scheme
Respectful greeting and gentle speech
1
Offering seat / helping with bags
1
Q7
Being a Good Listener
Why should we not interrupt when two people are talking?
[2 Marks]
✅ Step-by-Step Solution & Working
Interrupting is impolite. We should wait patiently until they finish speaking, or say 'Excuse me, please' if there is an urgent matter.
CBSE Step-by-Step Marking Scheme
Impolite to interrupt
1
Use 'Excuse me' only for urgent matters
1
Q8
True or False
State True or False:
(a) It is good manners to laugh when someone falls down accidentally.
(b) We should knock on the door before entering someone's room.
(c) Saying 'Thank you' shows gratitude for kindness received.
[3 Marks]
✅ Step-by-Step Solution & Working
(a) False (We should help them get up and ask if they are hurt)
(b) True
(c) True.
CBSE Step-by-Step Marking Scheme
1 mark per correct answer
3
Q9
Fill in the Blanks
Fill in the blanks:
(a) Always say '________' (Sorry / Hurray) when you accidentally bump into someone.
(b) Greet your teachers in the morning by saying '________' (Good morning / Goodbye).
(c) A well-mannered child is loved by ________ (everyone / nobody).
[3 Marks]
✅ Step-by-Step Solution & Working
(a) Sorry
(b) Good morning
(c) everyone.
CBSE Step-by-Step Marking Scheme
1 mark per correct blank
3
Q10
Queue Etiquette
Why should we always stand in a line (queue) at the bus stop or water tap?
[2 Marks]
✅ Step-by-Step Solution & Working
Standing in a queue ensures order, fairness, and safety. It prevents pushing, arguments, and accidents, and ensures everyone gets their turn peacefully.
CBSE Step-by-Step Marking Scheme
Order and fairness
1
Prevents accidents and pushing
1
Q11
Borrowing Manners
What should you remember when you borrow an eraser or pencil from a classmate?
[2 Marks]
✅ Step-by-Step Solution & Working
Always ask permission first ('May I please borrow your eraser?'), use it carefully without breaking it, and return it promptly with a polite 'Thank you!'.
CBSE Step-by-Step Marking Scheme
Ask permission first
1
Return promptly and say Thank you
1
Q12
Telephone Etiquette
How should you answer a phone call at home?
[2 Marks]
✅ Step-by-Step Solution & Working
Answer politely with 'Hello, who is calling, please?' and speak in a soft, respectful tone without shouting.
CBSE Step-by-Step Marking Scheme
Polite greeting and soft respectful tone
2
Q13
Helping Specially-Abled
How should you behave with a person who uses a wheelchair or walking stick?
[2 Marks]
✅ Step-by-Step Solution & Working
We should treat them with equal dignity, never stare or mock, and offer gentle help if they need assistance to open doors or climb ramps.
CBSE Step-by-Step Marking Scheme
Equal dignity, no mocking
1
Assistance with doors/ramps if needed
1
Q14
Apologizing Sincerely
Why is a sincere apology better than making excuses?
[2 Marks]
✅ Step-by-Step Solution & Working
Admitting a mistake shows honesty and courage. Saying sorry from the heart heals hurt feelings and restores trust.
CBSE Step-by-Step Marking Scheme
Shows honesty, courage, and restores trust
2
Q15
Manners Rhyme
Complete the manners saying:
'Hearts, like doors, will open with ease,
To very, very little keys;
And don’t forget that two of these
Are "I thank you" and "________ ________"!'
[1 Marks]
✅ Step-by-Step Solution & Working
'"If you please"' (or '"Please"').
CBSE Step-by-Step Marking Scheme
If you please / Please
1
🌟 NEP 2020 Competency-Based Case Study
Practical Application Task
Analytical Task: What mistake did Rohit make, and what should he say to Aarav to make amends?
Evaluation & Model Answer:
Rohit made the mistake of snatching someone's book rudely without permission. He should immediately say, 'I am sorry, Aarav. May I please read this book after you finish?' and thank him politely when Aarav shares it.
Rubric: [object Object],[object Object]