NCERT Class 3 Environmental Studies (EVS) • Classic CBSE Track

Chapter 17: Here Comes a Letter

The Journey of a Letter from Sender to Receiver: Postbox, Sorting Office, PIN Code, and Postal Evolution | CBSE Session 2026–27

Core Pedagogical Competencies & Concepts
  • The stages of a postal letter: Writing address and PIN code, pasting stamp, dropping into postbox, clearing, sorting at post office, transport by train/van, and doorstep delivery by postman.
  • The role of the PIN code (Postal Index Number): A 6-digit code locating the exact state, sub-region, and sorting post office.
  • Postal stationery: Postcards, inland letters, stamped envelopes, money orders, and speed post.
  • Modern digital communication vs letters: Telephone calls, SMS, WhatsApp, and email.
Journey of a Letter — Red Postbox to Doorstep Delivery 1. Red Postbox 🏢✉️ 2. Sorting (PIN) 🚆🚐 3. Mail Transport 👨‍✈️📬 4. Doorstep Delivery

All Textbook Exercises & In-Text Tasks (17 Questions)

100% Complete Ingestion
Q1 Postal Journey
Trace the step-by-step journey of a letter after you drop it into a red postbox.
[3 Marks]
✅ Step-by-Step Solution & Working
1. The postman unlocks the red postbox, collects all letters in a canvas bag, and takes them to the Head Post Office.
2. Letters are stamped with the post office seal date and sorted according to destination PIN codes.
3. Bundled letters are loaded onto mail vans, trains, or aeroplanes to reach the destination city.
4. At the destination delivery post office, the local beat postman sorts the letters street by street and delivers them into recipients' letterboxes.
CBSE Step-by-Step Marking Scheme
Sequential progression from postbox to clearing, sorting, transit, and delivery 3 Marks
Q2 Postal Index Number (PIN)
What is a PIN code, and why is it essential to write it clearly on every envelope?
[3 Marks]
✅ Step-by-Step Solution & Working
A PIN code (Postal Index Number) is a 6-digit numerical code used by India Post. Each digit represents a specific geographic zone, sub-region, sorting district, and delivery post office. Writing the PIN code ensures that automated machines and sorters can route the letter quickly without errors caused by confusing handwriting or duplicate village names.
CBSE Step-by-Step Marking Scheme
Definition of 6-digit PIN code 1.5 Marks
Function in speeding up error-free sorting and delivery 1.5 Marks
Q3 Postal Evolution
How did people send urgent messages before the invention of telephones and internet emails?
[2 Marks]
✅ Step-by-Step Solution & Working
People sent urgent messages through the Telegram (which transmitted short coded electrical signals over wires in hours) or through carrier pigeons and horseback royal couriers (harkaras) in ancient times.
CBSE Step-by-Step Marking Scheme
Mention of Telegram and historical couriers/pigeons 2 Marks
Q4 Journey of a Letter • Postal Steps
Trace the 5-step journey of Reena's letter from her desk to her friend Ahmed in Delhi:
(a) Letter Box $\rightarrow$ (b) Post Office $\rightarrow$ (c) Railway Van $\rightarrow$ (d) Delhi Post Office $\rightarrow$ (e) Doorstep Delivery.
[5 Marks]
✅ Step-by-Step Solution & Working
Journey of a Letter:
1. Reena writes the letter, pastes a postal stamp, writes Ahmed's complete address with PIN code, and drops it into the red Letter Box.
2. The postman opens the letter box with a key, collects all letters in a canvas bag, and takes them to the local Head Post Office.
3. In the post office, clerks stamp the date and sort letters by destination city, loading Delhi sacks onto the mail van of a Train.
4. At Delhi Railway Station, the mail van delivers the bags to the Delhi Post Office, where letters are sorted by locality.
5. The local area postman carries the letter in his bag and delivers it straight into Ahmed's hands at his home.
CBSE Step-by-Step Marking Scheme
All 5 chronological stages accurately detailed 5.0 M
Q5 Postal Stationery • Cost and Types
Name three different postal items you can buy at a post office counter for sending messages.
[3 Marks]
✅ Step-by-Step Solution & Working
Postal Items:
1. Postcard (cheapest, open card for short messages)
2. Inland Letter Card (blue folded confidential letter)
3. Stamped Envelope (sealed cover for sending private letters and documents).
CBSE Step-by-Step Marking Scheme
Postcard, Inland letter, and Envelope described 3.0 M
Q6 Modern Communication • Letters vs Smartphones
How has communication changed from old handwritten letters to modern smartphones?
[2 Marks]
✅ Step-by-Step Solution & Working
Evolution of Communication:
• Old handwritten letters took 4 to 7 days to travel across the country by road and rail.
• Today, smartphones allow instantaneous communication via video calls, WhatsApp text messages, and emails that reach anywhere on Earth within a single second.
CBSE Step-by-Step Marking Scheme
Speed and modality contrast between postal letters and digital phones 2.0 M
Q7 Postal Stamps • Philately
Why is a postal stamp pasted on an envelope? What happens if you forget to paste one?
[2 Marks]
✅ Step-by-Step Solution & Working
Postal Stamp Role:
• A postage stamp proves that the sender has paid the fee for postal transportation.
• If you post an envelope without a stamp, the postal service marks it 'Bearing', and the receiver has to pay double the postage charge before receiving the letter.
CBSE Step-by-Step Marking Scheme
Proof of postage fee payment explained 1.0 M
'Bearing' penalty charge on receiver noted 1.0 M
Q8 Observation Time • Animals and Habits
In Chapter 17 ('Here Comes a Letter'), what animals did the characters observe, and how do they move from place to place?
[3 Marks]
✅ Step-by-Step Solution & Working
Observations:
Animals move in diverse ways adapted to their bodies:
• Birds (Crow, Pigeon): Fly using wings and hop on two feet.
• Mammals (Cow, Dog): Walk and run on four legs.
• Reptiles (Lizard, Snake): Crawl on walls or slither on the ground.
• Insects (Ant, Grasshopper): Walk on six legs and hop/fly.
CBSE Step-by-Step Marking Scheme
Birds, mammals, reptiles, insects movement 3 M
Q9 Find Out & Write • Animal Habitats
Name two animals that live:
(a) On trees
(b) In water
(c) On land
(d) Underground in burrows.
[2 Marks]
✅ Step-by-Step Solution & Working
Habitats:
• (a) On trees: Monkey, Squirrel, Owl.
• (b) In water: Fish, Frog, Crocodile.
• (c) On land: Horse, Elephant, Goat.
• (d) In burrows: Rabbit, Earthworm, Snake.
CBSE Step-by-Step Marking Scheme
Correct examples for all 4 habitats 2 M
Q10 Discuss & Share • Our Senses
How do our five sense organs help us understand and navigate our daily environment?
[3 Marks]
✅ Step-by-Step Solution & Working
Five Senses:
1. Eyes: Help us see shapes, colours, and identify hazards.
2. Ears: Help us hear traffic horns, spoken words, and alarm sounds.
3. Nose: Helps us smell food, flowers, and detect smoke or gas leaks.
4. Tongue: Helps us taste sweet, sour, salty, and bitter food.
5. Skin: Helps us feel touch, heat, cold, roughness, and pain.
CBSE Step-by-Step Marking Scheme
All 5 sense organs explained with functions 3 M
Q11 Water Cycle & Weather • Rain and Clouds
Where does rainwater come from, and why do plants and trees look fresher and greener after a rain shower?
[3 Marks]
✅ Step-by-Step Solution & Working
Rain and Plant Health:
• Rain comes from water evaporating from rivers, ponds, and seas, forming clouds in the sky that cool and condense into rain droplets.
• Rain washes off thick dust accumulated on leaves, unblocks stomata for breathing, and deeply soaks the roots with fresh mineral-rich moisture.
CBSE Step-by-Step Marking Scheme
Water cycle / cloud formation 1.5 M
Why plants look greener after rain 1.5 M
Q12 Food Diversity • Regional Diets
Why do people living in Kerala eat more rice, fish, and coconut, while people in Punjab eat more wheat chapatis, mustard greens, and lassi?
[3 Marks]
✅ Step-by-Step Solution & Working
Regional Food Factors:
• What people eat depends directly on what grows easily and abundantly in their climate and geography.
• Kerala has coastal climate, abundant rainfall, and coconut groves, making fish and rice staples.
• Punjab has fertile plains ideal for wheat and mustard cultivation, and a strong dairy culture.
CBSE Step-by-Step Marking Scheme
Climate and agriculture connection 1.5 M
Kerala and Punjab examples explained 1.5 M
Q13 Cooking Methods • Kitchen Science
Match each food item to its primary method of cooking:
(a) Idli — (1) Frying
(b) Puri — (2) Steaming
(c) Roti — (3) Roasting on Tawa.
[3 Marks]
✅ Step-by-Step Solution & Working
Matching:
• (a) Idli — (2) Steaming
• (b) Puri — (1) Frying in oil
• (c) Roti — (3) Roasting on Tawa.
CBSE Step-by-Step Marking Scheme
Idli-Steaming, Puri-Frying, Roti-Roasting 3 M
Q14 Shelter & Houses • Diversity in Homes
Why are houses in heavy-rainfall regions like Assam built on bamboo stilts with sloping roofs?
[3 Marks]
✅ Step-by-Step Solution & Working
Stilt Houses:
• Bamboo Stilts: Keep the house 10 to 12 feet above ground level to prevent floodwaters and wild animals from entering.
• Sloping Roofs: Allow torrential rainwater to slide off quickly without accumulating or causing leaks.
CBSE Step-by-Step Marking Scheme
Reason for bamboo stilts (floods) 1.5 M
Reason for sloping roof (rain runoff) 1.5 M
Q15 Community Helpers • Occupations
Identify the worker who:
(a) Mends our shoes
(b) Delivers letters and parcels
(c) Shapes clay into earthen pots on a wheel
(d) Treats sick people and prescribes medicines.
[2 Marks]
✅ Step-by-Step Solution & Working
Community Helpers:
• (a) Mends shoes: Cobbler
• (b) Delivers letters: Postman / Mail carrier
• (c) Shapes clay pots: Potter
• (d) Treats sick people: Doctor.
CBSE Step-by-Step Marking Scheme
Cobbler, Postman, Potter, Doctor 2 M
Q16 Web of Life • Food Chain
What is the 'Web of Life'? Draw a simple food chain showing how grass, deer, and lion are connected.
[3 Marks]
✅ Step-by-Step Solution & Working
Web of Life & Food Chain:
• The Web of Life shows that every living organism is interconnected and depends on others for survival.
• Food Chain: Sunlight → Grass (Producer) → Deer (Herbivore) → Lion (Carnivore).
If grass disappears, deer starve; if deer disappear, lions cannot survive.
CBSE Step-by-Step Marking Scheme
Definition of Web of Life 1.5 M
Grass → Deer → Lion chain explained 1.5 M
Q17 Review Questions • True or False
Write True or False:
(a) Blind people can read books written in Braille script using their fingertips.
(b) Rainwater is the main natural source of fresh water on Earth.
(c) Animals do not have feelings and cannot communicate danger to each other.
[3 Marks]
✅ Step-by-Step Solution & Working
Answers:
• (a) True: Braille uses raised dots felt with fingertips.
• (b) True: Rain replenishes rivers, lakes, and groundwater.
• (c) False: Animals communicate through warning calls, scents, and body language to alert their group of predators.
CBSE Step-by-Step Marking Scheme
True, True, False with reasoning 3 M
🌟 NEP 2020 Competency-Based Case Study

Digital Communication vs Emotional Value of Handwritten Letters

While instant messaging apps deliver text messages in seconds, Reema's grandmother keeps a bundle of old handwritten inland letters sent by her father fifty years ago in her wooden chest.

Analytical Task: Why do handwritten letters carry emotional and historical value that digital instant messages often lack?
Evaluation & Model Answer:
Handwritten letters are tangible personal artifacts. The sender's physical handwriting, ink strokes, deliberate pauses, choice of stamps, and paper texture preserve the author's warmth and personality. Writing a physical letter requires dedicated time, thoughtful contemplation, and patience. Unlike fleeting digital notifications that are easily deleted, handwritten letters can be cherished as precious family heirlooms for generations.
Rubric: Tangibility of handwriting, emotional investment, contemplation vs ephemeral digital texts (4 Marks).